Order Status

You can easily track your order from your account, in the My Purchases section.

Below, we explain the different statuses your order will go through.

PURCHASED

• Your order purchase has been completed successfully.

IN PROGRESS

• We have received your purchase information.

IN PREPARATION

• Your order is being prepared.

SENT

• Your order has left our facilities.

PICKED UP BY CARRIER

• Your order is on its way, you'll receive it soon.

DELIVERED

• You have already received your order.

EMAIL UPDATES

We'll keep you informed at all times with updates on the status of your order via email.